November 2020
November 2020
Hey @shoutforkrishna!
Returned orders can take up to 10 business days from the shipping date to be processed. After this is completed, any applicable refund would be applied within 7 business days.
November 2020
Hi allan,
I understand -issue is, I would love to order a new phone (Google Pixel3A ) meanwhile and don't want it to run out- is there any way I can reserve or prepay the device meanwhile ?
November 2020
Hi @shoutforkrishna !
Through Fido, devices can only be reserved when they haven't yet been released.
If you purchase a new phone before the return for the previous one has been processed, you'll unfortunately be charged the full price.
That said, another possible option for you would be to get the new device straight from the manufacturer or a third party location (like Best Buy, for example) and get a reservation or a financing option from them.
You'd still be able to pair that phone with your Fido line!
Hope this helps.