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iPhone 13 Price Drop Pricing NOT reflected on monthly bill

AlexG1992
I'm a Participant Level 1
I'm a Participant Level 1

Hi there, I signed up for the iPhone 13 price drop deal shown below - this was done in-store with a rep. However, now that I've received my first bill, my device charges are showing as the full amount - double what I agreed to. Does anyone know why there's a discrepency and how I get this fixed? 

Screen Shot 2022-11-25 at 11.58.41 AM.png

Screen Shot 2022-12-08 at 10.00.52 AM.png

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @AlexG1992,

 

The finance price never changes on the device instead what happens is you will receive the difference as a bill credit, if you review your full invoice it should have the credit. It should be at the top section under monthly charges.