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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Apple gift card
Well, turns out fido sent same code as last year. Apple confirmed that... what a disappointment!
Wrong billing amount
I've just received my invoice and found that the billing amount was different to my contact. I've found the live chat agent for solution and they told me they can do nothing and asked me to go back to the store where I get my number, but the agent in...
Waiting to hear back from Winback
Hello,I was a Fido customer and after moving to another service provider, I got a call from the Winback team.I considered their offer and decided to accept it.They opened up my new account and told me that I will get my new SIM cards.It has been 1 mo...
Can not create My Account profile
Some time ago I had Fido plan and created MyFido account registred on my email. Then my emploer gave me the corporate plan, I transferred my phone number and Fido account was cancelled. A week ago I bougth new Fido plan for my wife on my name and use...
Resolved! charger missing
hello again,Definitely i must have bad luck. i received my device today (iphone 11 pre-own ) since no clue has to when the SE would be in stock. it came with a cord for Macbook. no charger no block. and almost dead. how i am suppose to charge it?
