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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Â Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Data blocking
I have a phone for my ex in my name that he uses. I am worried about his data usage. When he approaches his data limit for the month, am I able to call Fido and have them block the data to the phone?
Hi I can't change my address online
Hi I have shifted from BC to ON . But I can't change my address online.
Resolved! Data roaming expensive
I think im screwed.. currently traveling overseas and accidentally turned on data roaming and used more than 7gb of data.. I wonder how much I will be charged.. f
Unhappy with customer service agent through the online chat
I've chatted with an online agent regarding o my account and headset upgrade. She was very unprofessional and sound like she did not want to help me at all. She even ended the chat before I could make a comment. Very rude and unprofessional!! Being a...
Cancelling my FIDO Plan
Hi there. I used to have a FIDO cell phone, ibut moved to Rogers a year ago.I have an IPAD Plan still on my name,from FIDO, since 2018 and I was still paying monthly data. The contract ends this week and I no longer want to pay for data I am not usi...
