If the phone was ordered though us, you can send the confirmation e-mail you received when the phone was ordered. Otherwise, if it is a BYOP, we usually don't have your phone's information. You can maybe look up directly with Google to show the phone...
Hey @FHC,
Welcome to the community!
I'm sad to hear that you're having trouble connecting. I would recommend giving our Tech Support a call to look into this with you. You can view the different way to contact us here.
We definitely understand how annoying SPAM can be and we work hard to make sure we receive the least possible. We have a dedicated team who monitors and detect mobile messaging threats and creates configurations to block current/new issues in real-t...
Hey @Farahnaz_7,
Sorry to hear you didn't have the best experience over on live chat. You're welcome to reach out via the methods shown here if you still need help with anything.
