Hey @Brigitta, I am sad to see you've had this kind of situation with
your phone upgrade. We would love another chance to take a closer look
into this with you. You can reach out to us through any of the options
found on our Contact Page. We can also...
Hey @shombhu111, Welcome to the Fido Community. The Set-up Fee is a
charge that is applicable for all phone upgrades and new line
activations unless the purchase is done online at which point the fee is
automatically waived. Some stores can sometimes...
Hey @amiheev70, Is Deepak a representative you spoke with over the phone
or chat? If so, let us know and we'll send you a PM to gather more
information to share the feedback to the right people!
Allô @Hasnae1, Je suis navré d'apprendre que vous avez eu ce genre
d'expérience avec votre facturation. Je peux comprendre que recevoir une
facture plus élevée qu'attendue peut être surprenant. Pour mieux vous
assister avec ceci par contre, il faudra...
Hey @sidbehal, Welcome to the Community. I can understand that receiving
a bill that is higher than expected can always be a surprise. In this
case, we would have to take a closer look into your account to review
the details. To do so, you can reach ...
