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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

How to view prepaid transaction history?

Hi how can I view my prepaid transaction history? I mean being able to view your bill seems like a basic thing even if you're prepaid but apparently that interface is completely removed form the online system. Can I request for my current bill to be ...

Vortex-5 by I'm a contributor level 1
  • 857 Views
  • 1 replies
  • 0 likes

Scam from 438 9230507

A friendly reminder from(FIDO)* We've sent 45$ to you and all of our most loyal members to compensate for the dysfunctional sytems this month. See: https://mob1lf1d0ret.info. I do not believe it so I did not click on the link, I checked on the FIDO s...

Janny269 by I'm a participant level 1
  • 667 Views
  • 1 replies
  • 0 likes

Resolved! Activation fees added to first bill

I'm a newly registered FIDO customer and received my first bill and I was told that the activation fees is waived off but I'm getting it in the bill. I had taken 2 lines for $25 per month, that should be $50 per month + taxes. But my bill shows $173+...

sam2134 by I'm a participant level 1
  • 1008 Views
  • 1 replies
  • 0 likes

Refer to a friend program without Reward

Hi there! I referred six friends about 5 months before, technically I should receive 6 rewards after 2-3 cycles. I did receive one, but later I still got charged... Is this normal? I tried to talk with a specialist through the live chat, but the syst...

EdisonMTL by I'm a participant level 1
  • 524 Views
  • 1 replies
  • 0 likes

Resolved! First bill?

Why am I getting my bill early also I got over charge  my first bill  I activated my line October 14th. And I pay my first bill over too much I don't understand this bill cycles. 

Yogeswary by I'm a participant level 1
  • 1364 Views
  • 1 replies
  • 1 likes