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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24318 Views
  • 0 replies
  • 8 likes

Resolved! Fraudulent Third Party Charges Bango

Yesterday I received last month bill,With $89.79 third party charges from Bango, for services that I never used, bought or authorized.The charges are made to Google, and the SIM card has been in an iPhone since we moved few months ago to Fido (which ...

A_Abraham by I'm a contributor level 1
  • 14586 Views
  • 32 replies
  • 2 likes

Fido's Hold Music

For the love of God, please update your hold music. I've been listening to the same music for over a year . Apple gives you the option of different music genres or just silence. For most aging baby boomers, your music is just irritating. For a high t...

Norman55 by I'm a participant level 1
  • 2706 Views
  • 3 replies
  • 1 likes

Fido Reservation system

Hi booked a device on Dec 24 through Fido Reservation System. Anyone can suggest what is the possible date for receiving the device

Promised discount amount not applied

Hello, I changed my plan on November 29th 2022 with the discounts prompised by the FIdo customer service agent for 2 lines that I have with Fido. She confirmed me several times that the discount will be applied toward 2 lines for next 15 months start...

ohmhj87 by I'm a participant level 1
  • 998 Views
  • 1 replies
  • 0 likes