General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Promised the Black Friday special for iphone 12

Are the phone calls even recorded for qualtiy assurance? I spoke with a representavtive and was promised they would match the black friday special on the iphone 12 that I got on the previous day. Now that I got the bill, non of those changes were mad...

whoy by I'm a participant level 3
  • 5 replies

Resolved! Deleting voice messages

My mail box is full and I can't seem to find where or how to delete them.  I've deleted all logs already. 

Jedijoyce by I'm a participant level 1
  • 8 replies

Fido isnot Trustworthy

I'm surprised.! I thought this was not happening in Canada. My account was hacked and generates apparently authorized data charges via SMS from me. These messages have never reached me. I have never answered them. In fact, I did the test in real time...