Hello Mikem1,
Welcome to the community!
What FidoSaad noted was that you're trying to upgrade your device with a previous subsidised plan. If you're doing it online, the system is providing you the plan rate for a subsidised plan which is no longer compatible with financing devices. That's why he noted it was inaccurate. If you do the math with the proper values, the total for the iPhone 7 and 10GB is $89.99 (even for Alberta).
~taken from Fido.ca
Note the values are subject to change. If the system is not providing the correct values, you would need to contact customer service for the upgrade.
Hope this helps 😀
Cheers
Hello MattinToronto,
@MattinToronto wrote: With no baked in subsidy did you not just tell people who want new phones to pay the same for service, but pay more for the phone ?
I'm sorry, I'm not sure I quite understand. Do you mean you have a BYOP plan? Those plans do not have any subsidy towards a phone. If you wish to subsidise a new phone, you will have to switch to a plan which has sufficient subsidy for your desired phone. Depending on your choosen phone, there may also be upfront costs.
Yes, the subsidy model is different from a tab model or the more recently available leasing model.
With the subsidised model, the subsidy is incorporated into the plan (ie small, large, etc). On the other hand, with the tab model, the monthly plans and tabs are separate. Since the subsidy is incorporated into the plan, your plan does not automatically switch to a BYOP plan at the end of a contract. It remains your previous plan, should you wish to subsidise another device. If you did not wish to subsidise another phone, you would have to switch to a BYOP plan which is in-market at the time you decide to switch.
You should note that the details of the in-market BYOP plans may or may not be the same as your current plan. It is not possible to keep your current plan and merely remove the subsidy.
Similarly, if you later decide you wish to subsidise a phone after switching to a BYOP plan, you would have to take a subsidised plan which is in-market at the time you decide to switch. Again, the plan details of that plan may or may not include the details of your previous subsidised plan (or 'current' BYOP plan).
@MattinToronto wrote:..But with the same contract lengths and penalties ?...
If you do have a BYOP plan, you would not be on contract as those plans are month-to-month.
@MattinToronto wrote:.. anyone who wants a new phone just got a rate hike no matter how you spin it...
If you wish to subsidise a phone, you'll have to pay more than a BYOP plan. When your phone has been paid-off (fulfilled or buyout contract), you can certainly switch back to a BYOP plan. There is no rate hike.
Hope this helps 😀
Cheers
Welcome to the Fido Community! I shop mobile a lot we have multiple account in my family with diverse providers. But Fido is the best everytime for me!
I understand your point of view but this is not Koodo it's Fido. The way they calculate the phone is $0 and not a monthly cost associated towards the phone (tab) that would drop your phone cost / remaining cost. However... when you are close to your 2 year contract term and shopping for a new phone Fido in the past I was offered to renew in advance meaning they waved out the remain 150$ or so.
Plans amount change XL now we have XXL and next XXXL maybe Lol!
The point is you getting the phone at $0 and generally if you are like me and compare them all. (Except Freedom cause they don't really have a network.) then you are likely to come to the conclusion/ choice you pay 0$ for the phone (its kinda included in the plan cost) but you have no upfront cost. While Koodo runs a tab but really it's all the same at the end if you look at the plan cost! the fact that you see the tab going down and lets say you tab is now 150 left to pay. for maybe you could switch to a BYOP plan that would be cheaper but the plan are often as expensive and you probably have a better plan now. so there is no incitative to pay it off faster. On the other end you get a deal when you are closer to the end of your contract with Fido. Sort of a negotiating par. That is on top of other promo current at the time of your renegociating.
I do not know which pubilicity email you are refering too so maybe post a screenshoot. The pub changes every day! if you are shopping check the Fido.ca for the latest promo.
Hoping prices are going down in Canada. Or there are the E-sim possibility if you love Google like me! 
Cheers!
Hello Petemj,
Unfortunately, the cost of new phones has increased over the years and the amount of subsidy contained in some older plans is not sufficient to adequately subsidise those phones. It's not a cash grab if the phones cost more.
One perk of being a loyal customer is that Fido will generally allow you to keep grandfathered plans. While there may be slight price increases to account for the rise in cost of providing services, those plans will usually be cheaper than the in-market plans. If you wish to keep your plan, you could purchase a new phone outright or subsidise a phone with upfront costs (if it's still possible with the amount of subsidy contained within your plan). Alternatively, there might be some new older phones for which your current plan might have enough subsidy. The newer phones cost more. If you want a new phone, you'll have to pay more.
Hope this helps 😀
Cheers
Hey there @mikem1
Unfortunately that is inaccurate. If you're currently on a subsidized Large plan and looking to upgrade again, you will have to switch to a Fido Payment Program plan.These new plans are much cheaper, and you can find details on what's available for you line on Fido.ca
So for example if you're currently in Ontario and looking to upgrade with an Iphone 7 on a 10 GB price plan. You'll be financing that phone for less than $90. For an exact quote, we would invite to reach out to us at these channels, and an agent will go over the available promotions and bill credits applicable.
Hope this helps, and don't hesitate to check out our Fido Payment Program FAQ page.
