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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Free 10gb offer by text?
I just received a text offering me 10gb for free. Is this a scam?
Resolved! Terrible customer service
Non existent customer service. Ordered phone from fido app on 30 oct. Called customer service to confirm my order. Agent confirmed my order and asked me to wait for the confirmation mail shortly. Today on 08 Nov i called customer service again and no...
Fido won't let me speak to a manager
I've been in the FIDO chat now for an hour and twenty minutes (this is still currently going on so I have no idea how long it will be). Forty minutes ago, I realized that the specialist just wasn't understanding the situation no matter how many times...
Spam calls from international numbers
Hello, Ever since Friday Nov. 15 2019 I have been getting spam calls from international phone numbers. Usually they ring once or twice and hang up.Is there a way to make this stop? The numbers appear to be from Albania and Guatemala and they are neve...
Resolved! Made payment to restore service
Hi , i did a payment of $560 last night can you restore my service
