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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Device Protection
Have Device Protection on samsung galaxy 7lite broke screen went to check out protection requirements get told I can pay$130.00 to repair or $150.00 to replace whats the point of paying $7.00 a month so i can pay for the repair
Changing Phone Plan while under Fido Payment Program
Hello, I currently have a 4GB, $45 Data, Talk & Text plan. I am also financing a phone under the Fido Payment Program with a monthly charge of $68.75. I received a promotion when I signed up where I get $38.75 in monthly credits towards my FPP cost, ...
Credit back my negative balance in my last invoice
Hellp, I have a negative balance im my last invoice -36.00 cad & would like that credited back to my original payment method. (auto payment was enabled on my credit card). Request you to provide the right solution. Regards,Kiran Raj
Lost phone - blacklist IMEI
I recently lost my phone (July 28) but have since gotten a new Fido SIM to use with my old phone to get service in the meantime. Looking to blacklist my lost phone's IMEI. I've contacted customer service through the Fido chat but the agent was certa...
Offer too good to be true
I got a call from a number +1 647-841-2614.They told me there is a Roger's promotion going on. And they would offer me an iPhone 14 pro max 256gb + 30 gb data per month for $50. This is on 24 months contract. Somehow, I believed it to be a scam, but ...
