Dropping internet 20 times daily

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Dropping internet 20 times daily

Dropping internet 20 times daily

User2233
I'm a Participant Level 1
I'm a Participant Level 1
January
January

Dropping internet 20 times daily

Hi,

 

It's really bad experience that I dropped internet more than 20times a day since 2days ago. I call technical support many times and they told me signal is good. They sent me a new modem but it doesn't work at all. The modem reboot by itself every 15mins. Finally I give up and have just swift back to Rogers. I work form work and my kids are  learning online and the internet keep dropping. I am so upset about fido as I call technical support many times but no one can solve the issue. 

See more topics labeled with:
0 Likes
1 REPLY 1
FidoNick
Moderator
Moderator
January
January

Hey @User2233!

 

We're sad to read that you experienced trouble with your home internet service. This shouldn't happen, but if it does, we'll do our absolute best to help resolve it in a timely manner.

 

Have you now cancelled the service since you moved to Rogers?

 

If so, we do hope you give us another opportunity in the future Smiley 



0 Likes
Discussion stats
  • 1 reply
  • January
  • 132 views
  • 0 likes
  • 2 in conversation
Start a Discussion