I have a text & call plan and I need to buy the data pass. But when I tap the link www.fido.mobi/data through my phone the browser shows
"HTTP Status 404-/data
type Status report
description The requested resource (/data) is not available"
My cell phone is iphone se (unclock) and my cellular data is turning on. I taped the url when my phone was connected to wifi. If I need to turn the wifi off, I couldn't get access to any website at all cause there is no data in my phone plan.
Who can help me??
Solved! Go to Solution.
Yes. I cleared all cookies and cache. I’ve even called CRS and they say it is no longer available but i still see it as an option for monthly plan add on on the fido site. I’ve been purchasing it with no issue in the past using my monthly plan.
Hello I was trying to connect and my phone says rogers.com and says I need to have wifi or a data plan I tried texting 3282 and Data and when I click on link same thing I dont want to have data on my phone plan please help thx
There's a few things we need to verify.
First, if you're using an unlocked phone you might need to tweak your APN settings for it to work. You can find the details on that here.
You also have to make sure your data is enabled in your settings.
Also keep in mind that this option is from monthly account online, it won't work if you have a prepaid line.
Let us know if it helps!
I rely (or relied) on the data day pass for my occasional mobile internet. I am disappointed that Rogers/Fido did not alert customers that this service was going to go away.
In fact, the website and all information still states that this package plan exists.
I am not in a position to increase my payment plan to pay for the data I need. What options do I have?
I was able to use data pass in the past, A few days ago, I did IOS 12 upgrade and now I am unable to purchase data pass. last weekend I texted "data" to 3282, and clicked the data link " www.fido.mobi/data ", it took long time and come out message: "safari could not open the page, because the server stopped responding, or network connection was lost " . I tried a few times and restarted the phone, didn't work. Please help. .
Welcome to the community!
What plan do you have and when was the last time you purchased a data pass? As far as I am aware, data passes are no longer available (see here). If you wish to use data, I believe you'll need to change your plan to one which includes data. You should be able to change your plan via your My Account.
Hope this helps 😀
I am using basic plan ($25) and add data (monthly pass for $10) when I needed data.
because I can access wi-fi all the time usually.
But somehow I can't access the fido page for purchasing data anymore.
When I text DATA to 222, it says ' Sorry we could not complete your request. To add data to your plan now, please text the keyword data to 222'
Or on a mobile web browser it says 'Secure Connection Failed ...'
Or there was a pop-up for access a page for purchase - Sign in to network -
says 'Web page not available' 'The web page at https://www.rogers.com/data-notice could not...'
Of course I turned on the mobile data.
I purchased the monthly data many times before.
Please help me