I have a text & call plan and I need to buy the data pass. But when I tap the link www.fido.mobi/data through my phone the browser shows
"HTTP Status 404-/data
type Status report
description The requested resource (/data) is not available"
My cell phone is iphone se (unclock) and my cellular data is turning on. I taped the url when my phone was connected to wifi. If I need to turn the wifi off, I couldn't get access to any website at all cause there is no data in my phone plan.
Who can help me??
Solved! Go to Solution.
Do you have a prepaid or a monthly account? Are you getting the error message with a specific error code?
I have moved your post to this thread since the subject was the same. You'll find here a few steps you can try to resolve the issue.
If it's still not working, let us know! We'll take a closer look🙂
Yes. I cleared all cookies and cache. I’ve even called CRS and they say it is no longer available but i still see it as an option for monthly plan add on on the fido site. I’ve been purchasing it with no issue in the past using my monthly plan.
There's a few things we need to verify.
First, if you're using an unlocked phone you might need to tweak your APN settings for it to work. You can find the details on that here.
You also have to make sure your data is enabled in your settings.
Also keep in mind that this option is from monthly account online, it won't work if you have a prepaid line.
Let us know if it helps!
I rely (or relied) on the data day pass for my occasional mobile internet. I am disappointed that Rogers/Fido did not alert customers that this service was going to go away.
In fact, the website and all information still states that this package plan exists.
I am not in a position to increase my payment plan to pay for the data I need. What options do I have?
I was able to use data pass in the past, A few days ago, I did IOS 12 upgrade and now I am unable to purchase data pass. last weekend I texted "data" to 3282, and clicked the data link " www.fido.mobi/data ", it took long time and come out message: "safari could not open the page, because the server stopped responding, or network connection was lost " . I tried a few times and restarted the phone, didn't work. Please help. .
Welcome to the community!
What plan do you have and when was the last time you purchased a data pass? As far as I am aware, data passes are no longer available (see here). If you wish to use data, I believe you'll need to change your plan to one which includes data. You should be able to change your plan via your My Account.
Hope this helps 😀
I can't purchase data pass. I've tried everything (turn on the cellular data, turn off the wi-fi, sent test to 3282, clicked the link...), but still keep getting a error message of "You don't have permission to access /data on this server". I was able to purchase the data pass every month in the past, I don't know what the problem is. Please help. Thanks.
Hi, I have problem with the daily data pass I used to buy. But in the last months, I can not buy it anymore. I text 3282 , the link it sent me can not open with the WiFi swithed to off. It shows: Safari could not open the page because the server stopped responding. I have two mobile phones, they have the same problem. Anybody knows how to solve this problem. Thanks a lot.