Fido

Cm2017

I was with Fido, then left, now I'm back and have a new account number. When I sign in to the Fido My Account app, or sign in to the Fido website on my iPhone, a pop up asks me which account I want to sign in to. My current account, or my cancelled ...

Cm2017

someone from the Fido winback team promised me a deal for two years. After a year, fido increased my plan by $5 a month. i spoke to a Fido rep, after an hour on the phone they gave me a special deal and are adding a $5 bill credit for the next 6 m...

Cm2017

I could log in to the app this morning, but I get this error now, for the last hour or so. Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...

Cm2017

Earlier today, when I looked at the Fido website while not being logged in, a certified pre-owned iphone 12 mini was being offered at $6.75/month over 24 months. It didn't say anything about the deal only being for new users. I tried to buy the phon...

Cm2017

I received a 7 digit "verification code" from 3993 early this morning. Is this from Fido? I see a thread with similar concerns from 4 years ago but nobody was sure what 3993 was, if it was legit.

Cm2017

Hi thanks for the reply, sorry that page, on my phone, is a list of help topics, I couldn't find anything that sounds like the issue I'm facing. I don't have twitter, but i called support, the agent said she couldn't help, she didn't have that sort o...

Cm2017

Thanks for the reply, I already spent almost an hour on the phone with an agent, but the change to my plan was outside the agent's control and nothing could be done. i found a better deal with another carrier and have since left fido. peace, chris

Cm2017

you can't really trust what the Winback team says, a department higher up can change the terms of the deal you were promised and there's nothing that can be done. The Winback team promised me a deal for two years, and then after a year Fido corporat...

Cm2017

The same thing happened to me. Fido winback team promised me a rate for two years, and then after only a year, Fido raised my rate. It seems like it's easy to lure customers back to Fido with an attractive price and then just decide to raise the pri...

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Remove old Fido account from online account?

Fido winback broken promise

“Something went wrong, we’ve hit a snag”

Tried to buy a phone, website wouldn't let me, then they changed the price

Re: Unrequested verification code from 3993

Re: Remove old Fido account from online account?

Re: Winback team a scam??

Re: Winback team a scam??

Re: Problem with bill: Rate increase after 9 months?! Please contact me

Re: Fido winback promised me a plan for 2 yrs and ...