someone from the Fido winback team promised me a deal for two years.
After a year, fido increased my plan by $5 a month. i spoke to a Fido
rep, after an hour on the phone they gave me a special deal and are
adding a $5 bill credit for the next 6 mont...
Earlier today, when I looked at the Fido website while not being logged
in, a certified pre-owned iphone 12 mini was being offered at
$6.75/month over 24 months. It didn't say anything about the deal only
being for new users. I tried to buy the phone...
Thanks for the reply, I already spent almost an hour on the phone with
an agent, but the change to my plan was outside the agent's control and
nothing could be done. i found a better deal with another carrier and
have since left fido. peace, chris
you can't really trust what the Winback team says, a department higher
up can change the terms of the deal you were promised and there's
nothing that can be done. The Winback team promised me a deal for two
years, and then after a year Fido corporate...
The same thing happened to me. Fido winback team promised me a rate for
two years, and then after only a year, Fido raised my rate. It seems
like it's easy to lure customers back to Fido with an attractive price
and then just decide to raise the pric...