Fido

Cm2017

I was with Fido, then left, now I'm back and have a new account number. When I sign in to the Fido My Account app, or sign in to the Fido website on my iPhone, a pop up asks me which account I want to sign in to. My current account, or my cancelled ...

Cm2017

someone from the Fido winback team promised me a deal for two years. After a year, fido increased my plan by $5 a month. i spoke to a Fido rep, after an hour on the phone they gave me a special deal and are adding a $5 bill credit for the next 6 m...

Cm2017

I could log in to the app this morning, but I get this error now, for the last hour or so. Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...

Cm2017

Earlier today, when I looked at the Fido website while not being logged in, a certified pre-owned iphone 12 mini was being offered at $6.75/month over 24 months. It didn't say anything about the deal only being for new users. I tried to buy the phon...

Cm2017

I have an iPhone that we are restricting to "allowed websites only". With Fido.ca allowed, the Fido app won't open, it must need to contact another site, does anyone know which site? Thanks,

Cm2017

I received a 7 digit "verification code" from 3993 early this morning. Is this from Fido? I see a thread with similar concerns from 4 years ago but nobody was sure what 3993 was, if it was legit.

Cm2017

Hi thanks for the reply, sorry that page, on my phone, is a list of help topics, I couldn't find anything that sounds like the issue I'm facing. I don't have twitter, but i called support, the agent said she couldn't help, she didn't have that sort o...

Cm2017

Thanks for the reply, I already spent almost an hour on the phone with an agent, but the change to my plan was outside the agent's control and nothing could be done. i found a better deal with another carrier and have since left fido. peace, chris

Cm2017

you can't really trust what the Winback team says, a department higher up can change the terms of the deal you were promised and there's nothing that can be done. The Winback team promised me a deal for two years, and then after a year Fido corporat...

Cm2017

The same thing happened to me. Fido winback team promised me a rate for two years, and then after only a year, Fido raised my rate. It seems like it's easy to lure customers back to Fido with an attractive price and then just decide to raise the pri...

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Remove old Fido account from online account?

Fido winback broken promise

“Something went wrong, we’ve hit a snag”

Tried to buy a phone, website wouldn't let me, then they changed the price

Which sites does the Fido app need to connect to?

Re: Unrequested verification code from 3993

Re: Remove old Fido account from online account?

Re: Winback team a scam??

Re: Winback team a scam??

Re: Problem with bill: Rate increase after 9 months?! Please contact me

Re: Fido winback promised me a plan for 2 yrs and ...