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Fido winback broken promise

Cm2017
I'm a Contributor Level 2
I'm a Contributor Level 2

someone from the Fido winback team promised me a deal for two years.  After a year, fido increased my plan by $5 a month.

 

i spoke to a Fido rep, after an hour on the phone they gave me a special deal and are adding a $5 bill credit for the next 6 months.  So I'm getting special treatment in getting what was promised to me for 24 months, for only 18 months.

 

That's the best they can do.  It's not about the $5, it's about promising something and then breaking that promise with some fine print on page 3/7 of my bill.

 

I'm planning to change carriers, and when the Fido winback team calls me in a few months with some promised offer, how can I believe what they're saying?

 

I'm just a bit peeved because I left a good deal on another carrier that I can't get back.  

1 REPLY 1

Cm2017
I'm a Contributor Level 2
I'm a Contributor Level 2

All is good, found a better plan with another carrier.  Thanks,