Trust me, I've done that, multiple times. I've done that already and they didn't have a solution or it never got fixed. I'm in the process of leaving fido anyways, so it'll be a non issue. I couldn't take advantage of the promotions in the self serv...
I've been having this issue for the past two years. Tried on multiple devices and browsers. I've called in as well and no real solution. Maybe someone in the back-end needs to "reset" my profile or something, because I'm sure its not me.
Yup. I've been having the issue for the past week since the black Friday deals started. It's like they tell you here's a deal but I can't proceed to get it..I might as well jump to koodo who have the same deal.
