Hi @Sukh19 and welcome to the Community.
Sorry to read about what happened. Please note these forums are community-driven and are meant to get tips and advices with your services and products. When facing with fraudulent transactions and/or unautho...
If your plan was affected by a rate increase, you'll be able to see the bill notification on the previous invoice at the bottom of the page where your plan's fee is displayed.
Hi there @Puu,
You can always review your options online if your current plan does not suit you anymore. Follow this link to learn how:
https://www.fido.ca/support/accounts/how-to-change-your-monthly-price-plan
If you need further support, don'...
Hi there @Amandeep_123,
You can also download your bills to better understand the fees we bill you and review your usage that may have incurred extra charges if any. If you have more questions, you can reach us out as suggested by @Original_Lucy!