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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Resolved! About sim card

I'm writing to ask several questions about sim card.My sister is going to study Canada for a year, and she have own phone. She wants to get a sim card. Is the contract mandatory and how long is the contract? Can she stop to use your sim card whenever...

Seongyoon by I'm a participant level 1
  • 1196 Views
  • 1 replies
  • 0 likes

activation fee for a loyal member?

hi, i got my fido bill and confuse why you guys charge me for activation fee, as you have promotion if i would renew on fido again activation fee will be waived?thank you

roy29 by I'm a participant level 1
  • 725 Views
  • 1 replies
  • 0 likes

Port Tablet plan number to Phone plan

Hello everyone, I have a Tablet plan SIM which is used in my son's phone. He used the number occasionally for calls and texts. Now he needs to upgrade to a proper phone plan. I want to take advantage the deal of adding a new line. Does anyone know if...

Cagg by I'm a participant level 1
  • 1193 Views
  • 1 replies
  • 0 likes

Billing concerns following departure from Canada

Finally I hope to get resolve with Fido billing. The quick n dirty...before departing Canada I contacted Fido to advise I would be out of country for a number of months. It was suggested and accepted that I pre pay a maintenance fee to hold my accoun...

Danc11 by I'm a participant level 1
  • 875 Views
  • 1 replies
  • 0 likes