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Hey Fido - You Asked Why I Left You

sxc234
I'm a participant level 3
I'm a participant level 3

I got your email asking me why i left. I'd be happy to tell you.

 

fido 1.jpg

 

However after i tried - i believe this should sum it up anyways without any further words.

 

fido 2.jpg

4 REPLIES 4

Lross
I'm a contributor level 2
I'm a contributor level 2
Lross_0-1614108750809.png

 


Hi L-Ross,

We're sorry to see you go! We certainly enjoyed having you as a customer.
Before you leave, though, we'd love to hear about your Fido experience.
Don't hold back - tell us what you liked and what you think we can improve upon.
The more feedback we have to work with, the better.

Thanks in advance for your help!

Lross_1-1614108750777.png

 

 

A year and a half later and I got the same error message,  The "ASK JACK" response was "maybe website is down, try again in a few hours"

 

So when is Fido going to learn what customer service is?

FidoKenny
Moderator
Moderator

Hello @sxc234

 

I'm sorry to learn that you decided to leave us. If you change your mind, we will be happy to have you back with us.


Don't hesitate to contact us so we can go over your options.

 

 

 

 

 

 



Lross
I'm a contributor level 2
I'm a contributor level 2

I'd like to take the survey

FidoJulien
Former Moderator
Former Moderator

Hey @Lross

 

Have you tried using a different browser and clearing your browser's cache?