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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24147 Views
  • 0 replies
  • 8 likes

Problem sending mail after update

I have an iphone 4s. After doing the update, I can no longer reply / send to emails from one of my email accounts. Yahoo is okay. When I try to reply to a message, a box comes up saying " "Cannot Send Mail." The connection to the outgoing server "fid...

boyoke by I'm a participant level 3
  • 2961 Views
  • 3 replies
  • 0 likes

Resolved! How much for data usage without data plan?

Hi, where can I find the rate for data usage on my phone? I dont have any data plan or add on for data and I was charged for using about 1.4mb of data and the total charge is very high. I would like to see where on the website, since my contract agre...

hfgjfuu by I'm a participant level 1
  • 3369 Views
  • 1 replies
  • 0 likes

Resolved! Online Activation

hi, I wanted to buy a phone for my doughter who lives in toronto trough the internet. my problem is that i live in mexico and fido ask for a license number to do a credit chek. the only license i have is mexican, what do i need to do, can i buy a pho...

luisa_27 by I'm a participant level 1
  • 5517 Views
  • 1 replies
  • 0 likes

Resolved! Technical service number

HI, What is the direct telephone number or the email address to reach the technical department ? thanks,  

canpar by I'm a contributor level 2
  • 10712 Views
  • 3 replies
  • 0 likes