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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Not receiving international SMS

Hi sir actually someone sent international sms for me from the other country but i cant get it!! i don’t know why?!?  Please help me 

smvafaie by I'm a participant level 1
  • 3047 Views
  • 5 replies
  • 0 likes

Exclusive offer on hardware not what it seems.

Recently had an exclusive offer on a hardware upgrade that seems to be changing prices when finalizing purchase in my cart. When added to your account everything looks as it should, but when you click "ship it to home" the price suddenly changes and ...

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DimitriP by I'm a participant level 1
  • 905 Views
  • 1 replies
  • 0 likes

late fee not refunded

can someone guide me through filling a complain to Fido head office to get late fee credict to my account? or do we have to CRCT?

yaigma by I'm a participant level 1
  • 854 Views
  • 1 replies
  • 0 likes

Resolved! New phone after losing mine

I lost my phone couple days ago,  just received my new cell phone today and I am not able to activate my new Sim card, I can only use my phone trough the wifi. How can I fix it ? Thank you very Michel. Helene

Helene197688 by I'm a participant level 2
  • 1390 Views
  • 2 replies
  • 0 likes