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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cheated on offer
I am with Fido since 10 years and now after 10 years I feel so bad to be with them. They give me one offer and they put different in system. They deal me in one phone and sent me another phone with different plan than which was told . When I tried to...
How to skip voicemail greeting
Hi - on my old voicemail I could enter a special character or use a pause to program my phone to use when calling my voicemail and also enter my access code so with 1 button on my handset I could dial, skip the prompt and enter my access code. How t...
Resolved! Upgrading my plan
Hello there. I've been offered a new plan from Fido recently. It's a 15GB data plan and it seems to be a special offer for my line. However, I don't know when would be the best possible time to change plans. I added my line Feb. 28th and my bill for ...
Resolved! Ipad not received yet
I ordered iPad Air 2020 10.9" in January 11, 2021 and its march now and i haven't received it yet. Everytime i talk to someone i get different answer. First agent told me that it will be 2-5 business days next agent said it will be 2-3 weeks another ...
Billing Frustration
Hello, I am hoping a manager can contact me for some sort of resolution. The first time i tried calling fido customer support I waited for almost an hour then once I finally got through to an agent the line disconnected and they didn't call me back....
