General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24078 Views
  • 0 replies
  • 8 likes

Resolved! Can data only plan SIMs still can receive text and calls?

HelloWhen i activated my tablet, i was told i can put the sim into a phone and if i need to make call or send text, i am able to do so with additional per per use costs. $1 per minute for call for example. But i cannot make or receive calls.Please ad...

snowweiwei1 by I'm a participant level 3
  • 24865 Views
  • 30 replies
  • 0 likes

Resolved! I appreciated Fido live chat experience

  Hello, I am Fido user.   I appreciate Fido Live chat. English is my second language so I often run into difficulties and need a lot of help when I use the Fido page   I have wanted to change my plan and user email adress for a long time, but it was...

EllieKim by I'm a participant level 2
  • 1552 Views
  • 2 replies
  • 3 likes

Fido plan price increase

I have been trying to resolve this issue since Nov 2021 with multiple phone calles since. Agreed on plan price keeps changing. Please contact me ASAP. On my last phone call I asked to be contacted by a manager and also replied to the customer service...

EB6 by I'm a participant level 1
  • 1173 Views
  • 1 replies
  • 0 likes