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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can't make calls
It was working just fine yesterday but now I can't seem to make any calls, I tried calling my voicemail and ended right away I tried cakking other people ended right away. What's causing my calls to be dropped
Unable to access to main page
Hi , I've been having trouble accessing the main page where it showed the line and plan. Always giving me the following error message after entering my credential : we re currently updating in order to serve you better --- I understand will take cou...
3G instead of LTE on iphone SE second generation
Out of sudden my iphone does not get LTE anymore. I tried every step I found here on older posts and nothing seems to work. I Turned off the phone;Changed to airplane mode;removed my SIM Card;My phone is updated;Reset settings. nothing works, I am st...
DISAPPOINTING
TODAY I HAVE NO SERVICE. I MISSED MY ONCOLOGIST PHONE APP. I HAVE NO WAY OF CALLING ANY FIDO SUPPORT AS I DO NOT HAVE SERVICE AND ALL ONLINE TECHNICAL SUPPORT ARE COMPUTERS. MY MOM TRIED CALLING FROM HER PHONE AND WAS HUNG UP ON 3 TIMES. FIDO SHOULD ...
Cannot Make Outgoing Calls
Hi There, I just discovered I cannot make any outgoing calls or send texts. I work from home and need this line to work. I cannot call Fido as this is my only phone, the Live chat is not working and there is no email contact. Not sure what I am to do...
