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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23777 Views
  • 0 replies
  • 8 likes

Unhappy

I cant believe it, I should have known I was offered 15 GB free added on to my plan for loyalty, no strings attached, no cost no contract no plan change all I have to do is apply.  I have been with fido 25 years and again got fooled because they don'...

Same issue, can't change address.

So this is what I am going to do, since I can not change my address, and no one at Fido is doing anything to fix this , and if the billing address is wrong, after applying my cc info, if you send the bill to the wrong address, then this is your fault...

1lifanrider by I'm a participant level 3
  • 1241 Views
  • 3 replies
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Cannot Retrieve Voicemail Password

Ok. I just switch to a new plan which require a voicemail setup but when I dial my voicemail and enter my 10 digit phone number, the reply was "Sorry that number isn't valid".  Really..this IS my phone number since 2011.  I tried using the Fido App b...

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Rwings by I'm a participant level 2
  • 852 Views
  • 1 replies
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Resolved! Exclusive Promo on upgrade

 Hi everyone. Confused with his new Fido Payment Program. I have this "exclusive to you" promo that I want to avail. Stated - Includes $31.25/mo. financing program promotion credit for 24 months. Do I have to pay this after 24 months? My total cost m...

Plus by I'm a participant level 1
  • 1227 Views
  • 1 replies
  • 0 likes