Exclusive in app offer

Exclusive in app offer

Exclusive in app offer

Esiotrot
I'm a Participant Level 3

Exclusive in app offer

and find a way I have been offered an extra 5 GB for being a loyal customer when I tap through the app and on to the website there is no sign of this exclusive offers.

This is quite frustrating. Can you either remove this offer or allow me to take it up. Thank you

6 REPLIES 6
Brigitta
I'm a Contributor Level 2

I am in the same situation.  If they can not honor and adhere to the exclusive offer fido/rogers need to own up to it. Be professional,  accountable,  and responsible for there actions. Take responsibility for your wrong doing fido,/rogers. Oh does everyone one know.  ROGERS TOOK OVER FIDO. I guess they got even worse. Almost impossible.  

Misoup
I'm a Participant Level 2

I also got this offer but it won't work for me either

FidoDaniela
Former Moderator

Hey there @Esiotrot!

 

I have a few questions for you!

 

Was this offer 5GB extra adding to your current plan?

 

How was this offer made to you?

 

Has your cycle passed since receiving this offer?

 

Let us know!

Esiotrot
I'm a Participant Level 3

Hi. Thanks for reaching out. The offer was made through the Fido app as an exclusively for you offer

Brigitta
I'm a Contributor Level 2

Fido/rogers refuses to honor any exclusive offers. Scam. I'm contacting prime minister Trudeau and John Horgan. Fraud.

Hello @Misoup and @Esiotrot,

 

Did you have an offer for a plan with an extra 5 GB for the same price?