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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23782 Views
  • 0 replies
  • 8 likes

Not receiving short code text...

Hi,   Today I swichted my cell provider from Bell to Fido. At the local Fido store, after inserting Fido Sim card, it recognized Fido network right away and all setting seems fine and works ok (even though I'm not always getting LTE (H+))... After fe...

Othersky by I'm a contributor level 1
  • 16135 Views
  • 22 replies
  • 1 likes

Resolved! Port VOIP number

Hi,I have voip phone number under Teksavvy was ported from Rogers Landline.I am looking to have new cellular service, but I wish to keep that number as my cellphone number.My question, do you do porting from Voip Phone number to Celphone number?Thank...

lello by I'm a participant level 1
  • 1407 Views
  • 1 replies
  • 0 likes

Resolved! Bright star is useless and scam

I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...

SA95Van by I'm a participant level 2
  • 2291 Views
  • 3 replies
  • 0 likes

long distance call and weird scam sms

I am so pissed off with this reset game that the fido customer agents play every time when i complain about my fido phone for a long distance calls. Other I was on a long distance call. Suddenly after 59 mins the line automatically got cut. This same...

Jamil8051 by I'm a participant level 3
  • 992 Views
  • 1 replies
  • 0 likes