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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23674 Views
  • 0 replies
  • 8 likes

Unorganized Service

On February 3rd, 2021 I ordered iPhone 11, changing my address online prior and confirming my address on phone with an agent.The same day my new phone was shipping to a wrong address. Since then I called 3 times, each agent gave me different informat...

Vlada by I'm a participant level 1
  • 726 Views
  • 1 replies
  • 0 likes

Can Data only plan receives SMS?

I'm using a DATA ONLY PLAN 10$ for 4G with a Samsung Tablet since Dec 2019, and note that I cannot receive any incoming SMS with the SIM no matter with the device or a fido phone.I call FIDO this afternoon, the CSR told me it is only for DATA no SMS ...

Resolved! Payment

Hi, it's been almost a year since I stayed outside Canada because of covid-19. Is there a way I can stop paying until I go back?

00000812 by I'm a participant level 1
  • 1386 Views
  • 1 replies
  • 0 likes