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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Texts from 4735
I don't know how to make them stop. I got the first one several weeks ago - and then another a few weeks ago. At that time, I got two a few hours apart. So far, I was just deleting them, thinking it was an error/wrong number. I got one about 10 m...
Incompetent Customer Service
I purchased a phone through Fido with the payment program. Within one week, I did not like the phone and returned it. I called to confirm it was received and the customer service agent assured me it was received and that the monthly charge on the pho...
Address Change Error 502
Hi, I am trying to change my address but it keeps saying Error 502. I tried different browser and cleaning cache. So, tell me something new to do or solve the issue for me. Thank You.
Resolved! Reactivate suspended account
Hello, I am returning in June from working overseas and would like to reactivate my suspended account the day I land. Could you please send me a PM to get the process started? Thanks
Resolved! Keeping free bonus 10 GB data
Hi there, Right now I have the old data plan Fido Pulse 5GB Medium which inculdes subsidy for phones. The price is $55. It has been about 2 years and 4 months, so i paid off the subsidy phone balance for the first 2 years. Some time during the ...
