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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23959 Views
  • 0 replies
  • 8 likes

Two voice mails on my plan

So I changed my plan to 12g and liltile cheaper but it still has two VM. On my plan detail?? And it says I forwarded my phone I've changed my number a few times the bill says one amount I go to next page it says a totally different number2508155402  

Wtt09 by I'm a participant level 2
  • 998 Views
  • 1 replies
  • 0 likes

Resolved! Live Chat works on Safari but not on Chrome (Mac)

I had to use Live Chat a number of times when switching my mobile and internet accounts to Fido. I found that when I clicked on Live Chat in Chrome a blank, white rectangle would appear on my screen, but if I used Safari it seemed to work fine. I tri...

gludwig by I'm a participant level 2
  • 1655 Views
  • 2 replies
  • 0 likes

Cheated on offer

I am with Fido since 10 years and now after 10 years I feel so bad to be with them. They give me one offer and they put different in system. They deal me in one phone and sent me another phone with different plan than which was told . When I tried to...

ar4037080588 by I'm a participant level 1
  • 713 Views
  • 1 replies
  • 0 likes

How to skip voicemail greeting

Hi - on my old voicemail I could enter a special character or use a pause to program my phone to use when calling my voicemail and also enter my access code so with 1 button on my handset I could dial, skip the prompt and enter my access code.  How t...

Rimm by I'm a participant level 1
  • 1346 Views
  • 1 replies
  • 0 likes