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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido can't resolve a simple issue
Let me start off by saying that I have been a Fido customer for many years and the servivce over the years has been getting progressively worse. It varies from not understanding due to language barriers, excessive long waits on the telephone and fin...
Horrible Experience
I tried to add a line to my account for my sister and get her a new device. I decided to get the iphone 7, as it was under the fido payment program.However, when I added the line and ordered the phone, I waited a couple weeks and the sim card arrived...
No SIM
I just received the phone I ordered but there was no sim card. Will it still come in the mail or do I need to order a new one? My plan and number have already been selected.
The Amazon/Walmart gift card offer is a joke.
This offer is a total scam, shame on you FIDO, for not even hiding the fact that you are openly scamming people and buttering customer up with this offer so they sign up, & you never plan to give out the offer and expect people to chase it around. Wh...
Port request and when does the billing start following a line activation
Now to FIDO and what a fantastic start My family phones from Bell and Rogers were soon to be out of contract and FIDO had a good BYOD deal and planned to port over 4 phones. Three succeeded and the fourth did not. The Fido store in Walmart was h...
