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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change a prepaid plan
So waaaaay back in the day, you used to be able to change your prepaid plan when you refilled your account.I cannot for the life of me find how to do that anymore? Fido give zeeeeero options in a prepaid MyAccount vs. the postpaid MyAccount. Do I...
How to stop PAPER bill
Hey there, I am for some reason receiving my fido bills in the mail. My preference is set to online bills, but I am still receiving the mail!!! How do I stop this? Thanks
Requesting a PM for support
Hi there, I switched to online billing a number of months ago, and continue to receive paper bills which I do not want. The advice on another thread was to request a PM for support, not totally sure what that means, but I am trying it out!
Placing 2 bills on 1 line
Hi...ive been with fido for about 3 yrs and its the absolute worst...sadly i stay but the worst customer service, worst fraud handling, now they gave me a new plan i took it can you believe this company was charging me for 2 plans on 1 phone ?????the...
Complaint about fido service
Almost one month abroad for family issues and my fido number still not working I reached the support team and file a complaint on May 3rd nothing till today, I tried to call which cost me alot of money since I'm not able to use the wifi calling... th...
