Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
late fee not refunded
can someone guide me through filling a complain to Fido head office to get late fee credict to my account? or do we have to CRCT?
Resolved! New phone after losing mine
I lost my phone couple days ago, just received my new cell phone today and I am not able to activate my new Sim card, I can only use my phone trough the wifi. How can I fix it ? Thank you very Michel. Helene
Resolved! About sim card
I'm writing to ask several questions about sim card.My sister is going to study Canada for a year, and she have own phone. She wants to get a sim card. Is the contract mandatory and how long is the contract? Can she stop to use your sim card whenever...
activation fee for a loyal member?
hi, i got my fido bill and confuse why you guys charge me for activation fee, as you have promotion if i would renew on fido again activation fee will be waived?thank you
Port Tablet plan number to Phone plan
Hello everyone, I have a Tablet plan SIM which is used in my son's phone. He used the number occasionally for calls and texts. Now he needs to upgrade to a proper phone plan. I want to take advantage the deal of adding a new line. Does anyone know if...
