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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How do I park my phone line for 6 months?
Hi, How do I park my phone line for 6 months? I am going on Mat leave and my work line needs to be parked.How much does it cost?
English or Français?
i find that very I unrespectful for Fido to call me back in English when a French speaking customer is requesting for a superior to contact me regarding a problem with the coverage map!
Serious Billing Issue + Fido Employee Error
Hello Store Manager of Fido Upper Canada Mall. 17600 Yonge St, Unit B13B, Newmarket, ON L3Y4Z1. 1) Your Store employee made a serious mistake by not adding Add on - 1000 Long Distance Minutes when I completed my 2 Smart Phone upgrade. I was charged...
ABSOLUTELY AWFUL CUSTOMER SERVICE
Logged in to my account today to look over upgrading a phone. Last week there were several with a 0$$ down. Today there are none. So I "asked Jack" the dog. What a useless exercise. Eventually got to a human (I think). I explained the above and was a...
Horrible customer service
I need to share may 6,2021 Steve was the representative I've never been treated with such disrespect in my 30 years of fido loyalty. He yelled at me, did not help my situation and was horrible.9pm call. May7,2021 Carol went above and beyond was amazi...
