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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Removing a Family Member from Family Plan
Hello,I have a family plan and in February 2022, their phone plan will end and they're moving to a different provider. They are using a phone I had to provide (I signed, my credit, etc.) with their own number.I have searched and not found an answer h...
Resolved! Changing providers, balance transfer
Hi, If I change providers and have a balance for the cost of the phone that gets added to the monthly fee (+$33), will that also transfer automatically to the new provider? Or would I have to pay the remaining cost of the phone in full? Thank you,
Add mobile phone to existing internet account
I have an active account for my internet service that I log on with my email address.Ho do I add my mobile phone to this account?
5GB FreeData
Hi, I just got a text message saying that I can add 5GB of Free Data to my plan but after clicking on the link it doesn't show me anything. Instead I get an offer to upgrade my plan.Please helpthanks
Resolved! Incoming calls while roaming
I am currently in India and my Fido pack is active i.e. I get charged $50 per month. I was wondering if I'll be able to accept incoming calls from Canada on this number while staying here. If yes, would I be charged extra roaming or something?
