OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Samsung S10 Phone in Bootloop
Hi, I cannot complete a repair request because I cannot get into to Fido diagnostic screen. The phone is in a bootloop, and I have read online that it seems to be the motherboard that is not working. I am wondering if there is a way to contact Fido ...
Phone deals
I was with fido from 5 6 months, on boxing day i got a good deal with tellus on new phones and i switched to tellus. I got a call from fido on 30th dec. with another good deal and i decided to switch back to fido with new deals which was for s20 ult...
changing to a Fido new plan
do i need to pay my old bill after changing a new fido plan?
Moved out of Canada for a while, can I stop my phone plan?
I'm moving out of Canada for 4 months but my phone is still under a 2 year contract. Is there a way that I only pay the amount for the phone and not for the plan since it's not getting used at all?
Resolved! How can I help my friend to suspend his number?
My friend went abord with his phone. If I use my phone to suspend his phone number, what should I do and what information should I know? Thank you.
