General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Samsung S10 Phone in Bootloop

Hi, I cannot complete a repair request because I cannot get into to Fido diagnostic screen.  The phone is in a bootloop, and I have read online that it seems to be the motherboard that is not working. I am wondering if there is a way to contact Fido ...

Ironringed by I'm a participant level 2
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Phone deals

I was with fido from 5 6 months, on boxing day i got a good deal with tellus on new phones and i switched to tellus. I got a call from fido  on 30th dec. with another good deal and i decided to switch back to fido with new deals which was for s20 ult...