Fido

Why am I getting collection letters when I have not received a call back from the president's office. There's no way of contacting them directly from my end. I have twice now heard from your reps that I will get a call and have not received anything....

I was told I was going to get a call from the presidents office within 48 hours, where is the phone call? It's been 3 weeks. What's happening with customer service? What are we all paying you for? 

Does a 4000$ phone bill seem reasonable to you at all despite what someone's been doing on their phone? We have had a cap for data where they must send you a text message however for long-distance calls there's nothing and hugely impacts those who ar...