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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23714 Views
  • 0 replies
  • 8 likes

Spam calls

I keep getting spam calls and they fill up my voicemail!!!! I keep blocking the numbers but they keep coming- it's very frustrating- is there an app or something I can use? I just got this iPhone- I never had this problem with my pixel - they would m...

Mscrane49 by I'm a participant level 1
  • 1108 Views
  • 2 replies
  • 0 likes

Outage updates please

This national outage requires increased communication. Planned updates every 2 hours maybe? Let us know whats going on if its not resolved yet. Tell us when you will update next. Challenge to upgrade on transparancy...

beekind by I'm a participant level 2
  • 830 Views
  • 1 replies
  • 0 likes

Poor service with live chat

The agent called MiMi in Montreal was intentionally ignoring my message for a long time while livechatting. And does not reply for half an hour, leaving me wait without any notice. I am offended with her service

koub96 by I'm a participant level 1
  • 730 Views
  • 1 replies
  • 0 likes

upgrading phone for $0 down but would like to put $ 300 down

bring monthly payments downs. I would like to increase my down payment for a new phone  instead of being 0 down to bring my monthly payment lower for what it is advertise on a 2 year term example plan is $ 40 /mo new phone 0 down  payment is $ 33 /mo...

LYukon by I'm a participant level 1
  • 906 Views
  • 2 replies
  • 0 likes