OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long distance charge
Fido charges an enormous 400$ on my bill for a long-distance charge. I used my minutes but they did not notify me and charge men end of my cycle. this is so unfair service and cheating with the customer. I call them they said charge to call my home c...
Cancelling My Plan
I've returned to my home country from Canada, and thus I wish to cancel my plan altogether. How do I get help with this?
Resolved! Fido Roam charge question
My phone is roaming but I have not used text data or calling. Do I still get charged the daily roaming fee? If I do not use it?
Call forwarding charges
I have never been outside of Canada and have never call forwarded my phone to any number and just noticed I'm being charged $10-12 a month in call forwarding charges. Why??? This is ridiculous now I have to go through a year and a half of bills
Fido 1 year free service winners experience
Has anyone actually Won the free year of service? And of those who have won what has thier experience been like? Both positive and negative experiences are welcome...
