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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Poor signal in basement
Fido signals were perfect before in the basement but since the past 2 weeks they have been so week. I can't make calls or use my data downstairs anymore.
20 Years with Fido
I have been with Fido for almost 20 Years. Coming up this December. You can say that I have been a very loyal customer. For the first 10 years, Fido actually sent me a SWATCH as a gift. That was really nice of them. I wonder if I will get anything ...
My account has been hacked
Hi. I received an email from Fido stating that someone had requested a new Iphone. I didn't order anything. I log in to find that indeed a new iphone was order to be shipped to a different address than mine. The funny thing is that I called Fido at ...
Resolved! Problem with prepaid account balance
I paid my prepaid, but i didn't see money on my account???
Resolved! New cell number is to be set under old account
Hi there, My email address is linked to my cancelled old number. Now I'm setting up the account info for my new numbe , but I can't link it to the same email address anymore. Is there a way to resolve this issue? Thanks! Best,
