OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Set Up Home Phone Voicemail
New to fido landline. How do I set up and retrieve voicemail. I have recieved important messages but have no idea how to listen to them
Resolved! Confusion regarding my account changes
Hi, I'm really confused about my recent changes and would like some clarity if possible. Posting here is a bit of a last resort since 2 calls to the help line haven't resolved this yet. Until Sunday, my BYOD plan was $45 + tax a month. On sunday, I ...
How to contact office of president.
I have tried so many time talked to customer service. They are not able to slice my issue. This issue started cas of customer rep mistake. So I want to tray one more time it's office of president. plz tell me how to contact. thankssumeet
Resolved! Can't Login Using My Phone Number
I've been logging into MyAccount through fido.ca using my phone number as my Username, for years now. Suddenly today, it rejected my login indicating I can no longer access MyAccount with my phone number. To manage my services I must now register a n...
Resolved! Prepaid voucher expiry date
I'm using prepaid voucher to refill my mobile phone once a year (100.00 for 365 days voucher). During this time stores are closed in my area. (not allow to open until December 21). I like to know is there an expiry date on the voucher itself? That me...
