Fido

Christie_Ivan

Hello there,We would like to inquire about switching from Prepaid to the Basic monthly plan, because we just need a little bit of data usage for some period of time.We figure the least expensive way is the Basic plan that includes 100 outgoing mins, ...

Christie_Ivan

Good afternoon,We noticed two incorrect long distance charges on our transactions.First, we didn't call that long distance number as it's our prepaid phone that we use only to call locally.Secondly, it's that the two charges occured AFTER our prepaid...

Christie_Ivan

Good afternoon, We are wondering how come we got charges for $2.70 from the 4 calls we made from the last few days? We are supposed to be on the $10 Talk & Text plan already. Not sure why we got charges separately extra from our monthly plan? Date...

Christie_Ivan

Hi there, we are trying to pay an one-time refill with VISA but it keeps saying "OOPS! That doesn’t seem to be working!" Please kindly advise as we are trying to pay before we lose the account balances. Thank you.

Christie_Ivan

We tried to update it with a "NW" on our address, but somehow the webpage couldn't reflect the change we made. Could you send us a private message so you can update the address from your end?We cannot make it work for our end.Thanks.

Christie_Ivan

Not registered. But the name is under my name and it's a Canadian credit card.Somehow the address under our account doesn't show "NW", it might the reason why it is not matchingthe billing address?Thank you.

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Prepaid to "Basic" monthly plan

Incorrect long distance calls

$10 Talk and Text plan charges

Trying to pay one-time refill with VISA

Re: Trying to pay one-time refill with VISA

Re: Trying to pay one-time refill with VISA