I'm a contributor level 1
I'm a contributor level 1
Member since April 2018
October 2021

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Hello there,We would like to inquire about switching from Prepaid to the Basic monthly plan, because we just need a little bit of data usage for some period of time.We figure the least expensive way is the Basic plan that includes 100 outgoing mins, ...
Good afternoon,We noticed two incorrect long distance charges on our transactions.First, we didn't call that long distance number as it's our prepaid phone that we use only to call locally.Secondly, it's that the two charges occured AFTER our prepaid...
Good afternoon, We are wondering how come we got charges for $2.70 from the 4 calls we made from the last few days? We are supposed to be on the $10 Talk & Text plan already.  Not sure why we got charges separately extra from our monthly plan?   Date...
Hi there, we are trying to pay an one-time refill with VISA but it keeps saying "OOPS! That doesn’t seem to be working!" Please kindly advise as we are trying to pay before we lose the account balances. Thank you.