Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Account holder can't view bill
Hi i want to check bill and change the date plan but only account holder can do before i try to do apply that but not working seriously i want to get support this **bleep** happene if not changed this happen, I'll think other options
Switching Plans
Hi, I'm currently on the $60 plan, and I want to switch to the $45 plan. My device balance is at $0.00. Are there any costs associated with switching from the $60 plan to $45 plan? I read about the downgrade fee in some other threads. Will it apply ...
No win back offer
Hello, i have been a fido customer for over a few years now and i left a few months ago as i got a sweet deal for bell. Anyways i would like to return back but i never got a call from the win back department and the plans offered were not at all reas...
Setting up autopay using bank account
We have been trying to set up autopay using our bank cheque account. However, the system keeps flashing up a message "Oops something went wrong. We're sorry, something went wrong at our end, but we're working to fix this as soon as possible. Please t...
Turn off Voicemail?
Is it possible to turn my voicemail off?
