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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Temporary suspension removal
Hey my name is arsh I'm travelling back to Canadá and I want to use my Canadian number while travelling so can some help me to remove the temporary suspension
Resolved! Samsung Galaxy Z Flip 3 upgrade
Hello, ive upgraded from a note 10+ to a z flip 3 a few days ago, and it's still "pending upgrade", any information on when its supposed to ship and arrive? i would hope it would be soon as i don't want to miss out on the accessories it comes with.
Resolved! Does the 1000 international minutes apply to the US?
Hi, I would like to make a call to the US and am unsure whether the 1000 international minutes for 24 months would apply to calls to the US. Will I be charged extra to make calls to the US? Thanks
Buzzer code go straight into voicemail for no reason
Hi there, this issue has been going on for a while - my building buzzer code has been going straight into my voicemail without getting any calls on my phone. Please advise next step.
Resolved! How can I keep my number going from Bell to Fido. Can this be done online?
I have a phone plan with Bell for me and my daughter. I started a new plan for my son with Fido to test the water. Now I'm looking to switching to Fido completely but I want to keep my existing number. How can I do this online without having to go to...
