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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
5G bonus data was disppeared
Hi,We were offered 5g bonus data in September. The offer said the bonus data would last 15 months, but it only showed for one month after we claimed it. I just noticed the bonus data for both mine and my husband's phones were disappeared.Can somebody...
SIM not registered to network
I ported a number from Chatr to Fido and since then have not been able to use my phone for calls/SMS/Data. I see the error as 'Not registered on network'. I tried customer support, tech support and in store support. I was given replacement SIMS but...
Resolved! This is what regret tastes like
I used to be a fido customer after which I switched to a different provider and had the best 4 years of my life. Recently I received a call from fido winback offering me a good plan + new device if I transfer to fido. I liked the offer so I agreed un...
could someone from 611 reach me asap,
i am waiting for over 2 hours on 611,
Query on Billing
Hi,Needed to understand my bill for upgrade to an iPhone 12.Monthly Fees for Mobile Service = $50Monthly Fees for Payment Program = $34.84 DISCOUNTS Mobile Plan - 15 mos. $10Payment Program - 24 mos. $20.84 Will my monthly bill be $54 for the next 1...
