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*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I cancelled my Fido about a year; my last payment was 2020 November 27. We're now the start of November a year later and I still haven't been issued a cheque. My address hasn't changed, nothing has been sent and I still have a negative balance. If it...
Why am I getting collection letters when I have not received a call back from the president's office. There's no way of contacting them directly from my end. I have twice now heard from your reps that I will get a call and have not received anything....
Hi, I was promised a win-back deal of 300$ with an iPhone 12 pro in February 2021. When the bill come next month, nothing was applied ($0 credit), I followed up with customer care twice. The customer support even created some reference ID for the win...
Ordered iPhone12 mini on Nov 29. I chose to have ohone delivered as it said 2-5 days. I'm an hour drive from nearest Fido store with mini in stock so I figured I would save a drive. Now a week later I just got an email saying nothing but that the pho...
I left Canada earlier this year and suspended my account at that time. However, when I checked my email, I received a notification from Fido saying that my account has been charged nearly $300. I asked the Fido agency to suspend my account for a whol...