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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24196 Views
  • 0 replies
  • 8 likes

Promised the Black Friday special for iphone 12

Are the phone calls even recorded for qualtiy assurance? I spoke with a representavtive and was promised they would match the black friday special on the iphone 12 that I got on the previous day. Now that I got the bill, non of those changes were mad...

whoy by I'm a participant level 3
  • 2163 Views
  • 5 replies
  • 0 likes

Resolved! Deleting voice messages

My mail box is full and I can't seem to find where or how to delete them.  I've deleted all logs already. 

Jedijoyce by I'm a participant level 1
  • 18804 Views
  • 8 replies
  • 0 likes

Fido isnot Trustworthy

I'm surprised.! I thought this was not happening in Canada. My account was hacked and generates apparently authorized data charges via SMS from me. These messages have never reached me. I have never answered them. In fact, I did the test in real time...

Lost SIM

I am currently outside canada and I lost my prepaid sim card, can I nominate or add an authorized contact so that way the authorized person can pick up or recieve the new sim card if so how can I add an authorized person under my account as i dont ha...

nehal1 by I'm a participant level 2
  • 1360 Views
  • 2 replies
  • 0 likes