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Request bill generation

Fairuz
I'm a Participant Level 1
I'm a Participant Level 1

 

I need my bill for the month of Dec ASAP my billing cycle already completed on 27 but it looks like it takes 2-4 business days to get the bill. I need my call records urgently. Is there something that could be done to get my bill generated same day.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Fairuz,

 

Welcome to the community!

 

Unfortunately, you will have to wait until the invoice has been generated even if Fido can do something about it by the time it actually gets done your invoice would have already been generated on its own.

 

If you are looking for call logs you should note that Fido does not print incoming caller's numbers they only print the numbers we call they sight privacy reasons for doing this.