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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Temporary suspension

Hi I'd like to request for a temporary suspension until the end of next Feb. (2021)Let me know what i need to do. Thanks!

Lluvia by I'm a Participant Level 1
  • 669 Views
  • 1 replies
  • 0 likes

Resolved! Requesting phone records

Hey Guys   Wondering if you can help me out who do I contact to get my phone records sent to me.? I would only need it for 1 day.     Thanks J 

Jason867 by I'm a Participant Level 2
  • 6410 Views
  • 6 replies
  • 1 likes

Resolved! Try to contact customer service

Hi there, i have been trying to contact customer service from 3-4 days to upgrade my phone as my phone is stopped working so I need new one. But it's seems insane to wait for 2 hours and then they hang up due to overwhelmed calls. My question is if I...

6107 by I'm a Participant Level 1
  • 1736 Views
  • 3 replies
  • 1 likes

Resolved! Renewal questions

Good morning, My wife is up for renewal. I am receiving conflicting information regarding getting a new phone. When I renewed my plan, I did not pay anything upfront and my plan stayed the same. I am looking at the pricing now, and as I understand it...

Aznmyth by I'm a Contributor Level 1
  • 832 Views
  • 3 replies
  • 0 likes