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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Discount not applied
Hi, I am an international student and wanted an affordable plan so opted for the $55 plan with an additional $10 back to school discount. The first and the second bill didn't show the discount and I had to do a lot of back and forth to the center poi...
Resolved! I need to contact Fido from overseas, but my call always gets hung up on!
Hi, I desperately need to cancel my Fido services which is $60 a month. I moved to New Zealand over 6 months ago so no longer can use Fido services, however I cannot contact Fido! Every time I call the abroad phone number, I go through the options to...
Credit card payment
How do I either:1. Remove/delete registered CC OR2.Edit existing CC (the old one is expired)And dont tell me to click on "Edit" beside CC number and correct it because I tried it and it is NOT working.Any other options?Thank you.
Can't make heads or tails of bill.
Hi, I'm new to forum. Had Fido service for a few months now. Has been ok overall. I make payments on bill pay CIBC app, shows paid immediately, but seems to take a few days to process. Then I get an email from Fido thanking for payment. I'd rather do...
Resolved! Fido coverage
Hello I live near capilano bridge and there isn't enough coverage here. My phone keeps disconnecting from fido and reconnecting, making it hard to make calls and send texts.Is there anything fido can do to help me with this? Like change my connecti...
