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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23964 Views
  • 0 replies
  • 8 likes

FIDO WINBACK - Waiting for my device and SIM

Hello, I am waiting for my Fido device and SIM for last 2 weeks. There is no communication over email or anything that i can trace this back to. Can someone please suggest when I can expect my device to arrive? I was contacted by Rogers Winback team ...

Resolved! Winback call

hi - I got a call from winback team and aligned to speak again but never heard from them.  what's the best way to get in touch with them?

HSJ by I'm a participant level 2
  • 2193 Views
  • 5 replies
  • 0 likes

Complement for Meir at Fido in Dufferin Mall

I am complementing your technician, MEIR at Fido, Dufferin Mall.   MEIR fulfilled my request by loading for me $100 of prepaid time. She did the job in the most professional manner and with utmost dexterity.   I salute MEIR, and I am urged to return ...

GERSHONPICK by I'm a participant level 2
  • 1185 Views
  • 2 replies
  • 5 likes

Where is my refund on final bill?

I cancelled my Fido about a year; my last payment was 2020 November 27. We're now the start of November a year later and I still haven't been issued a cheque. My address hasn't changed, nothing has been sent and I still have a negative balance. If it...

Bogenator by I'm a participant level 3
  • 1451 Views
  • 5 replies
  • 0 likes