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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst Customer Service at STC
I wish I could rate negative. I am very disappointed with customer service representative. I visited store to get new phone on boxing day. I understand, it was busy day. I waited queue for 2 hrs. When it was my turn, system was down for 10-15 mins. T...
Won't be using Sim for next 4 months
Hello,I'll be travelling to another country and will not be using the Fido sim for the next 4 months. How can I deactivate it?
So before I go to the CTTS I'm going to try this
This is a poor business decision to have customers air out their private issues on a forum. I have tried endlessly for some assistance and I'm not getting it. I need upgrade and downgrade some plans. As I have a paper trail of everything I have...
Move lines to Business Name
I recently moved some lines from Telus and Rogers to Fido. I was told that I will not be able to apply for a business line store and I can make the change online through fido. I got 4 phones and 4 connections under my personal name. Is there an easy...
high billing on free international calls without any notification
Hi,I got my new sim on black friday where i got offer of 1000 free international calling minutes. But this month I got bill of $252 for extra calling. But the fido app did not show any international calling usage and when I got text for full calling ...
