Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Price increase on a late 2021 Winback, really?
Hi, it seems like I am seeing this more and more here...I was a longtime customer of Fido... I think 1999/2000ish is when they initially got me with the Nokia 5190 (and I've had many phones since then, Motorola V3 RAZR, Sony T310, Iphones 3,4,5,6+,X,...
bill after cancellation
Hi, I received a new phone along with a plan on the 30th of July at 8:30 am. Around noon that day I got a better offer with the carrier I am currently with so I decided to cancel my plan with Fido and returned the phone. I haven't even activated ...
Freeze interest
Hello, I found the opportunity to write to you, I barely wrote to you, I am now in Ukraine, we are fighting with Russia every day, rockets fly over my house, this is just hell, I ask you to close these interest on this loan for I will pay this loan, ...
Resolved! Do I have International Call?
Hi there, I'm attaching the features the image of the features that comes with my fido package. Although it states that it does have unlimit intl number or something. Still, I want to verify whether this means I have unlimited international call/mess...
Terrible customer service by winback team
Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago. I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...
