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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

Dot your i's and cross your t's

Hey Loyal customers of Fido.  I've  been with Fido for 13 years and my bills have always been paid on time. I added a second line with 1000 international minutes for my parents. My first line has 1000 international minutes and it never expires.   So ...

HARINDERPB by I'm a participant level 1
  • 588 Views
  • 0 replies
  • 1 likes

New phone, data not working

Hello, I just got my s20 in the mail. It sycned with my old s8 just great. Wifi works great. But when I leave the house and it switches to data it says no internet connection. Ive updated the SIM card on the website as per the guide. Any ideas?

dontwannareg by I'm a participant level 1
  • 2111 Views
  • 2 replies
  • 0 likes

Change to a different provider

Hello,    I wanted to switch to a different service provider. Can anybody provide some information on how to do it.   Thanks in advance,   Cheers

OnionKnight by I'm a participant level 1
  • 539 Views
  • 1 replies
  • 0 likes

Resolved! my outgoing name on caller id

I would like my outgoing name displayed to others be changed, so that the caller sees UNKNOWN NAME rather than my first/last name on their caller id.  I still want my number displayed, just not the name.    Any assistance fido can provide?  Thanks

pe27 by I'm a participant level 1
  • 17401 Views
  • 21 replies
  • 0 likes