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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Winback team and customer service are the worse
After calling me, their winback team offered me a $35 monthly plan with unlimited talk and texting across Canada, 12 GB of data, 1000 long distance minutes to India, and unlimited international texting. In addition, they offered me a $150 bill credit...
Discount offered then taken away- Poor service and communication
Overall quite disappointed in the service and lack of communication communication provided by fido. I was offered an extention of my $40 monthly plan for 24 months in december 2021. But every month in 2022, my bill was $50. I chatted with 3-4 differe...
Resolved! Quite expensive
Really very bad service i pay 95 dollars every month for just 13 gb that is really very disappointing. I tried to approach the customer service so many times regarding this issue but i never get a better response, even i tried on canada day , "we hav...
Targeted Plan is Removed Without Notice
I had an offered targeted plan that was removed less than a week ago as evidenced by the time stamp in the video I will post. I am wondering if there any possibility Fido would honour the plan as advertised as there was not mention of its variable ex...
Resolved! Reporting sms received
I received the following message, is this coming from fido? WORD FROM FlDO** :In light of the July 8th server malfunction, you are entitled to a $50.00 CAD indemnity.Find it at :https://bit.ly/FlDOINC50*Data rates may apply.
