OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Lost 1000 long distance minutes during plan change
hello, In recent, I went on website to browse for better plan as was thinking to buy a new phone. Got a pop up of exclusive offer and as it was same price just extra 2 GB data. After reviewing, it didn't say I will lose anything while reviewing and...
Winners
Congratulations to a the contest winners.
Winback credit never applied
I wanted to upgrade my phone and freedom was giving me a good deal so i went from fido to freedom, but fido kept on calling me for another better deal. I was getting a good deal for 300 dollar bill credit on my downpayment for 12 pro so i have taken ...
Monthly Bill
Hi, November 2018 when I upgraded my phone and finished my 24-month plan in 2020 November. Within this period, my monthly bill (up to the present March 2021), stays the same as $55/mo. Since I already fully paid for my phone, should my bill go down...
Resolved! Fido Winback
Hello,I was fido customer fopr few years and i leftmid december 2020, next day i received an email stating someone with will call me back to discuss winback etc..... i did receive a call from winback team but everytime I picked up the call it kept ha...
