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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! How to turn off the amber alert?

Hello. I am an international student who has received twice amber alerts this month. I did not find the place to turn off this alert, so I come here for help! I know that this alert may help the children to be saved much quicker. However, I cannot he...

112112333 by I'm a participant level 1
  • 4165 Views
  • 3 replies
  • 1 likes

Resolved! What happens if primary account holder moves out?

Hi,I am a primary account holder and I have no device contract balance, I have 3 other lines on my account. One is a free 4 gb data line from Fido whose device is paid off, 2 other lines have device balances.I want to move away from Fido, I want to k...

Yoda- by I'm a participant level 2
  • 1450 Views
  • 2 replies
  • 0 likes