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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change the 2nd Line’s name
How do I change the 2nd line's name in the account? I called the service guy and he asked me to do online.
Service shut down after outage
Why is Fido allowed to shut off my service after what happened last week! They need to realize that people can switch their service provider after their mistake of last week! Really what was their excuse again? Someone updated the wrong software? Tha...
Resolved! Need my phone number changed
My phone number needs to be changed todsy
Two-step authentication
After I login to some websites, majority of websites have two-step authentication where they send you the vertification code through text message or phone call. After the outage on July 8, I have trouble receiving the vertification code. Do anyone ha...
How do I get my $15 a month prepaid plan back?
Hi, I hope someone can help me here. I am a prepaid Fido customer, and have been using the $15 a month prepaid plan for the last several months. This plan includes 75 minutes and 75 text messages for each month, which suits me fine as I normally only...
