Contacting Fido before escalating to CCTS

Contacting Fido before escalating to CCTS

Contacting Fido before escalating to CCTS

hohohong918
I'm a Participant Level 2

Contacting Fido before escalating to CCTS

Being charged $27.34 instead of promised $5.60 for my data plan. Called over 3 times and still matter is not resolved. This is my last contact with Fido before escalating to CCTS.

3 REPLIES 3
hohohong918
I'm a Participant Level 2

Fido has remove Office of President and Ombudsman contact info from their site. As a result, I have file a complaint with CCTS.

Hi @hohohong918

 

I have responded to your PM. 

 

Thanks.



FidoJulien
Moderator (inactive)

Hey @hohohong918

 

I'll send you a PM so we can take a look at this together.

 

Talk to you soon!