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Installing eSIM on an iPhone 12 Pro

Panchoy
I'm a Participant Level 3
I'm a Participant Level 3

I am trying to install an eSIM card on my iPhone 12 Pro for the first time. However, I keep on receiving the following message. “Unable to Complete Cellular Plan Change - Your cellular plan could not be set up. Try Again Later.”

I have gone to a store and called support, but no luck. My next step is to talk to technical support, but I know that could be a long wait.

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Panchoy,

 

You can try following the steps here, if it still will not work then I guess you will have to speak with tech support so they can see what is preventing it from activating.



Panchoy
I'm a Participant Level 3
I'm a Participant Level 3

Thank you! I will give it a read.