Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can not create My Account profile
Some time ago I had Fido plan and created MyFido account registred on my email. Then my emploer gave me the corporate plan, I transferred my phone number and Fido account was cancelled. A week ago I bougth new Fido plan for my wife on my name and use...
Resolved! charger missing
hello again,Definitely i must have bad luck. i received my device today (iphone 11 pre-own ) since no clue has to when the SE would be in stock. it came with a cord for Macbook. no charger no block. and almost dead. how i am suppose to charge it?
The way to reach out to Winback team? (Not the customer servie)
Recently, I moved to Bell, and from that moment, Fido winback team kept calling me to make me transfer back to Fido.Since they have offered a good plan, I decided to transfer back to Fido last Monday, Aug 22nd.However, the order got cancelled because...
Is Refer a friend a scam?
Hi I gave my referral codes to my relatives last Jan. And got confirmation emails right away. Its been months but I have not received any credits yet. I emailed their support they keep replying with its being verified. I even sent them the emails con...
Can't access sites by IP address on mobile data
When connected to mobile data any requests to sites by IP address such as http;//8.8.8.8 fail immediately with err address unreachable. This means games like Pokemon GO also fail to work on mobile data as well as tools like SSH and FTP. The only way ...
