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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Keeping bonus data with plan change
I was discussing changing my phone plan with a fido rep on the phone. They were not able to provide me a 100% yes or no answer regarding if the new potential plan would retain my bonus gigs per month. They were not able to clarify if the system will ...
Resolved! Expensive bill
My rates are two high. It's only the 6th day of this month and they want me to pay about $600 by the end of this month. This worries me. Are there some of you going through the same thing?
Resolved! Failed to unpause data after "add data" twice
Hi, recently, I reached my limit of data use before the end of this month. So Fido send me a message saying about data overage protection and my data is paused. I read the help on the official website here, and it tells me that I'd better add a top-u...
Resolved! Missed calls from winback team
I got an email from the winback team in February and they said they will call me for some good offers. I missed multiple calls from them because I was at work. And they didn't call anymore. I tried to use live chat to ask about the winback offer but ...
Resolved! Login issues with app and website
Constantly have issues accessing my account through both the ios app and the website. Nothing loads on the My Account tab. There's no problem with the Shop tab can view everything being sold to me but nothing happens when you click my account. Very f...
