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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

Unsuccessful credit check

I'm trying to add a new line with a smartphone, but I keep getting this message:We are sorry, but your credit check was unsuccessful. Please contact us for additional details: 1-866-271-3436

mhshaat by I'm a participant level 1
  • 1305 Views
  • 1 replies
  • 0 likes

Incorrect roaming account charges

I was in the United States recently and had my phone service on but didn't use any data roaming, nor did I maLe any international phone calls. My data roaming was off entirely, since receiving my last bill I noticed that I was charged on several Occa...

Evajmoulton by I'm a participant level 1
  • 1160 Views
  • 1 replies
  • 0 likes

Resolved! Scam text

I received a text message stating a leak of information has been detected and some users will be vulnerable for a short time. And they are giving me $100 for my inconvenience.. They want me to click on a link to get my information.   I get several of...

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Kmwah13 by I'm a contributor level 1
  • 3713 Views
  • 5 replies
  • 2 likes

Resolved! Bills keep going up

I dont believe it and i have no time for these games. My bill went up a few moths ago and I called and got a deal for a year locked in. Now my secong billing has come and its gone up again. Only a few dollars but thats not the point. I had an agreeme...

moontune by I'm helpful level 1
  • 2078 Views
  • 3 replies
  • 0 likes