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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
5GB FreeData
Hi, I just got a text message saying that I can add 5GB of Free Data to my plan but after clicking on the link it doesn't show me anything. Instead I get an offer to upgrade my plan.Please helpthanks
Resolved! Incoming calls while roaming
I am currently in India and my Fido pack is active i.e. I get charged $50 per month. I was wondering if I'll be able to accept incoming calls from Canada on this number while staying here. If yes, would I be charged extra roaming or something?
Resolved! CAN'T MAKE CALLS AND RECEIVE PHONE CALLS
PLEASE HELP TO FIX THIS ASAP I NEED TO CALL Signal is full strength. Able to send and receive messages. Able to use mobile data. But NOT able Dial or Receive Calls!!!!. Same issue as everyone posted. I tried resetting factory settings, restarted ph...
Resolved! Voicemail Capacity
How do I increase my voicemail capacity?
Can't find how to escalate an issue with the plans
I am very dissatisfied because the customer service representative has no added value as it just repeats what is written in the website. I have 4 mobile lines with my Fido account and I keep receiving offers for 30 GB for 60 $ but 1 of my line has al...
