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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Has Fido changed my plan without my consent?
If somebody has any previous experience of their interaction with Fido around this topic or somebody who knows the process can please confirm what happens in the following case - I was charged incorrectly for US Roaming while still being in Canada (n...
Unnecessary credit check
Fido is doing unnecessary hard inquiries on my credit card. When I tried to contact the customer service, they told me that they do credit check when I look into new deals. How can they do credit check for looking into their advertisment? How can I s...
Resolved! tracking of purchase
hello,i bought a phone friday but so far I don't know what to expect? last time i upgraded i received an email and the phone was there in 24h. thanks for your assistance.
cant register account holder account with my personal info
Guess some Fido staff got typo when handling my mobile service application. Can't create "Account Holder" now. The system keep telling me the info doesn't match with the system. Kind of frustrated especailly you found unexpected charges on your accou...
Weird text, 90% of data used?
Got this text from a 4943 number. My plan restarted yesterday and I've only used 5.94gb/6gb of data, which I even checked on MyFidoAccount App. Is this scam or legit?
