General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23971 Views
  • 0 replies
  • 8 likes

Unsatisfied with Fido :(

Hi Team,I have 2 lines with Fido from last 1 year but I am not getting offfer to get device on 0 downpayment even though my credit history is good and paying all bills on time, I have to port my numbers to other comapny if I don't get any offer. I al...

ps8695 by I'm a participant level 1
  • 866 Views
  • 2 replies
  • 0 likes

Resolved! Black Friday Promotions?

This year, do you plans to offer some black friday promotions?2nd question:Last year, what was the promotions as example?

khouya by I'm qualified level 1
  • 1619 Views
  • 3 replies
  • 0 likes

Promotions du Black Friday?

Avez vous des promotions prévus pour le black friday cette année?Sinon quel était les promotions de l'an passé, comme exemple?

khouya by I'm qualified level 1
  • 809 Views
  • 1 replies
  • 0 likes

When is Fido Open for Calls or Live Chat?

Fido Website (Account customer service - Contact us | Fido) states the phone lines and the Live Chat is open from 9am-5pm on Weekends.  It is now Sunday at 10am and neither the phone line or the Chat line is open.  I'm startng to see a pattern here. ...

LongProng by I'm a participant level 3
  • 13876 Views
  • 3 replies
  • 0 likes

Receiving bills for my account I canceled in 2017

My internet account was canceled in 2017 and I even requested a refund cheque for its negative balance in November 2021. I received the cheque in December 2021, but I have started receiving bills for this account since this month. Please address this...

Jace1122 by I'm a participant level 1
  • 786 Views
  • 2 replies
  • 0 likes