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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23549 Views
  • 0 replies
  • 8 likes

Resolved! Set up service fee

Hi, I recently received the first bill of my mobile plan and just wonder why the service fee isn't waived as it was communicated by the sales when I apply for the mobile and home internet plan over phone call. Is there anyway I can understand further...

Jo_o by I'm a participant level 1
  • 2531 Views
  • 4 replies
  • 0 likes

Offer validation

Hello,I received an offer from this email. Is it true one of a fraud?. It came from this email fido@e.fido.ca

mohalzenad by I'm a participant level 1
  • 631 Views
  • 1 replies
  • 0 likes

Misspelled name, How to change it ?

The person entered the wrong spelling of my  first name. Now I can't change it through my account, tried to call 611 but I was on hold for more than an hour.  Can anyone please help ? 

Fraon by I'm a participant level 2
  • 1049 Views
  • 5 replies
  • 0 likes

Resolved! Upgrade pending

Hi there, i was wondering if i could find out if my order for a new phone upgrade went through. I had put in all my details to order a new phone and did all the steps and confirmed my order but I haven't received any email of confirmation yet. So now...

Param44 by I'm a participant level 1
  • 698 Views
  • 1 replies
  • 0 likes

Add on problems

I've cancelled 35dolarAd on2 times and I find out they kept charging me for 6 months.wtf.  Help 

Reddragon by I'm a participant level 1
  • 528 Views
  • 1 replies
  • 0 likes