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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst service when you want to cancel your service
I was trying to port out my number from Fido to other service provider, and received a port out message from Fido saying if you don't response the port out request within 90 minutes. The request will be rejected. But it is not what has happend. When ...
Requesting a compassionate discount from extra long distance call charge
I am using a Fido phone with 1500 min add-on long-distance calls to Bangladesh. I arrived in Canada in Feb 2022. My dad, as a cancer patient, was admitted to a hospital for his treatment (May-June 2022). Therefore, I had to contact my friends and re...
Circle Calling is really Half A Cicle Calling
My son went to University out of town. Because his phone plan was on my account and I had Canada wide plan with Circle Calling, I believed that he and I could call each other without additional charges. Boy was I wrong. Once my first bill arrived tha...
Regarding add-on bill credit
Hi,Last month I took a new sim in one of your stores. As a promotion, the staff gave me 1000 international minutes for free for 24 months (which actually costs $3/month).Now I want to purchase a phone. After selecting a phone and building my plan, th...
No interac and unacceptable loss to mandatory 911
Monopolistic business model run bad. No functional redundancies for a critical service is literally unacceptable in this day and age.Despite very limited options in a collusion communication sector, and after 2 decades of loyalty ( that's worth zilch...
