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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Exclusive offer
Hey, so I recently signed up for an exclusive offer that is 55$ for 30gbs of data which is amazing, but it almost seems to good to be true in a way. And I just wanna make sure that the price won't randomly change one month or anything like that. If s...
Resolved! personal security
I am 70 years old. Today I went to the brick-and-mortar store in Orillia to expand my service and to get help with my phone. The doors were locked and a door buzzing was required. Through the intercom, I was asked for my name and phone number to gain...
Talking to a rep instead of Jack
How do you get a live oerson to talk to you o Fido I am sick and tired of talking to jack and getting nothing accomplished DO THEY HAVE A PHONE NUMBER THAT GO'S DIRECTLY TO A SERVICE REP.
Unable to see data usage on the Fido app or on the website
For the past 2 days, I've been unable to view my data usage on both the Fido app and website. There is a message stating "Usage details not available" and "Since you've made a recent change, usage details won't be available unitl your next bill cycle...
Account member
Hello i'm an added line to an existing account but my usage never appear on the fido app and on website too why is that? while i can see the other 3 added lines usage but never can see mine
