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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! New 'Live Chat' customer service is AWEFUL and FRUSTRATING
Had the unfortunate necessity to contact Fido this morning. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. It too well over an hour to have my issue (my extra payment not applied) NOT resolved. Textin...
How can I order a new sim card?
My phone was stolen awhile ago. I already reported it.I recently bought a used phone so now I need a new sim card.I looked everywhere and couldn't figure out how to do it. I found a post titled "ORDERING A NEW SIM CARD ONLINE" which had a reply with ...
Resolved! Payment Processed Twice
Hello, the app screwed up this morning and my payment was processed twice. Can you please assist me?
Monthly Roaming Fee???
Why is there no availability to buy a monthly roaming plan for the USA or travel? If I had known this I would not have bought my phone & plan with FIDO? I will be shopping for another provider. $12. a day is ridiculous for long term travel. Other pr...
Resolved! Set default voicemail
Hi. I have problem with setting my voicemail. I want to have default response (like you have called...) without my voice. I hope I didn't confused you.
