cancel
Showing results for 
Search instead for 
Did you mean: 

Account not reflecting recent plan change

aminur503
I'm a Participant Level 1
I'm a Participant Level 1

I have updated 50gb $45 plan on black Friday special promotion but account now showing anythingyet 

1 REPLY 1

FidoAlex
Moderator
Moderator

Hey, Alex here. 

 

Was your plan changed right away or for the next billing cycle? If you're still in the same billing cycle, it's normal that you don't see your new plan yet. 

 

You can always contact our customer service if you want to make sure that everything was done correctly, see all of our contact channels here